I help small business owners build cohesive channel strategies that maximise investment. Digital marketing and traditional channels are commonly used together. For example, you might watch TV while browsing an online shopping app on your phone. This dual-screen behaviour requires a multi-channel approach (CX). For this reason, I don't have a channel specific approach, but a custom-centric one.
I'm a digital marketing consultant based in Melbourne, but I work with SMEs in New Zealand, Canada, Spain and the UK. Location isn't the barrier, but language can be.